Support
Support and Data Requests
Use this page if you need help with the service, account access, privacy questions, or billing questions.
Last updated: April 27, 2026
Support contact
Email support@sixladder.com for account access help, service issues, billing questions, or privacy questions.
Include your username, the platform you are using, and a short description of the issue.
Data requests
You can contact support to ask privacy questions or ask for help understanding the data associated with your account.
Account deletion is handled directly in the app or on the account deletion page.
What to include in a request
- Your username.
- The platform or device you are using.
- Whether the request is about support, privacy, billing, or account access.
- Any screenshots or error details that would help reproduce the problem.