Account deletion

Delete your SixLadder account

You can delete your account in the app or from this website. Deletion is automatic after you complete confirmation.

Option 1: Delete inside the app

  1. Sign in to the app.
  2. Open the top-right menu.
  3. Select Delete account.
  4. Confirm the deletion request.

Option 2: Delete from this website

  1. Sign in on the home page with the account you want to delete.
  2. Return to this page.
  3. Type the signed-in username and deletion phrase.
  4. Complete the final confirmation step.

What is deleted

  • Authentication data for that account.
  • Associated device and configuration records tied to the account.
  • Usage, quota, and service records tied to the account.
  • Only a disabled username record remains so the username cannot be registered again.

Related pages

For general privacy details, see the Privacy Policy. For general support or data questions, see Support and Data Requests.